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Miraggio Thermal Spa Resort
Greece, Europe
Paliouri
Located in the South-West coast of Kassandra-Halkidiki, in an area of exquisite natural beauty, forms more than just another luxury resort. Ιt constitutes a unique destination by featuring elegant rooms and spacius suites, 8 Thematic Restaurants, 4 Bars and by providing exclusive services such as Myrthia Thermal Spa with geothermal water from natural springs of the area and the sophisticated marina.
Breathing deeply among ancient olive trees, novel venues and graceful gardens, gazing in wonder at the unrivalled Aegean Sea before you, basking in the Greek Summer at a place where luxury springs naturally, and beauty flows right into you; this is the Miraggio welcome, an experience you've been longing for, and now, it's time to live it!
Imagine overlooking the azure sea sparkling from every angle you stand. Imagine sinking your toes in the golden warm sand. Imagine feeling carefree, and free to self-care. Even so, there are places that cannot be fully framed in pictures. It is only the soul that can genuinely recognize their bliss, the unquestionable sense of reward emerging from their land, their skyline and the smile of their people.
Miraggio Thermal Spa Resort is one of them, a Greek Eden of unpretentious comfort lying amphitheatrically at the tip of the Kassandra peninsula, Kanistro, Paliouri and overlooking the second “leg” of Halkidiki and Mount Athos.
Facilities
- Darts
- Tennis
- Billiards*
- Volleyball
- Beauty salon*
- Spa treatments*
- Massage*
- Steam bath*
- Sauna*
- TV lounge
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent1,550 reviews
Excellent
65%
Very Good
19%
Average
9%
Poor
4%
Terrible
3%
Location
Cleanliness
Service
Value
Beautiful resort that falls short on service
Miraggio Resort is a beautiful property in a stunning setting. The grounds are immaculate, the beach is lovely, and the resort itself has all the ingredients of a true luxury destination.
Unfortunately, the experience didn’t live up to the setting.
Our first impression was disappointing. After two flights and a long drive, we arrived expecting the warm, thoughtful welcome that usually defines a five-star resort. Instead, the check-in felt cold and impersonal. We weren’t offered a welcome drink or even a glass of water, and the receptionist showed very little enthusiasm. We were given our room key and escorted to the elevator, but that was it. There was no introduction to the resort, no explanation of the facilities, and no one accompanied us to our room. It lacked the attention to detail and hospitality we’ve come to expect from hotels of this standard.
The room was another letdown. Although it was clean, it felt dated. The lighting was poor, one side of the curtains was torn, and apart from the lovely Clarins toiletries, the in-room amenities were surprisingly minimal for a five-star resort.
Service throughout our stay was inconsistent, largely because the resort appeared to be understaffed. Whether at the beach, the pool, or the bars, orders often took a very long time to arrive. We even chose to sit in the club area, where there is a minimum spend, expecting a more elevated level of service, but unfortunately it was no different. The staff were always courteous and friendly, but it was clear they were trying to do too much with too few people.
It’s a shame, because Miraggio has so much going for it. The setting is exceptional, and the resort itself is beautiful. However, luxury is about much more than impressive facilities. It’s about how guests are made to feel. With a warmer arrival experience, better staffing, and a little more attention to detail, Miraggio could truly live up to its five-star reputation.
Review by 919alineh Nicosia, Cyprus
Full Board is a Scam
Full board is a scam because u pay drinks and for lunch u have only low quality options. SCAM. Value for Money really LOW.
Stunning setting but average customer service.
This resort is great if you are looking for: great pools, beach with lounges, room size, clothes drying racks on balcony, variety of restaurants available. There are some necessary improvements required in the following. Hospitality service: ie bar staff / restaurant staff not being aware of us waiting for over 20 mins to take an order. Standing around idle. Beach bar telling us it is a 40 min wait for a beef burger as it’s a long process to prepare (? I’ve never ever heard of this before) If you work in hospitality, be prepared to smile and greet guests.
Wonderful experience with family
Top-notch resort, highly recommended for its luxurious feeling, service, food, rooms and pools. Ideal for an all-inclusive relaxation. Spa & gym was great too, so extra points there as well.
Review by dineasaur Greece
DISASTER
The hotel’s beach smelled like sewage. We were told they were aware of the problem, but it remained unbearable every day throughout our 9-day stay.
The beach service was terrible. The young woman working there was very rude and constantly forgot our orders.
When we checked out, the hotel even tried to charge us for someone else’s expenses. Fortunately, we noticed the mistake and they were unable to do so.
As for breakfast, it was a complete disaster. The food trays were often empty and were not refilled promptly. The selection was very poor, especially for small children and babies—there was practically nothing suitable for them.
The restaurants were divided in a way that guests dining in the regular restaurant had very limited options, while the “Member Club” restaurant offered a much better selection. This is extremely disrespectful and unacceptable, considering that everyone pays for a five-star hotel experience, which this hotel simply does not provide.
Housekeeping was also very disappointing. The bed linens were not changed, even after we requested it several times. Fresh towels were often not delivered until 9:00 p.m., despite multiple phone calls, and this happened every other day.
Overall, this was a huge disappointment, and I would not recommend this hotel to anyone. The only positive aspect is the beautiful surroundings. Everything else was a complete disaster.
