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  • Greece Holidays
  • Hersonissos
  • Palmera Beach

Palmera Beach

TripAdvisor Review
Greece, Europe
Hersonissos

This hotel lies along the promenade beside the local sandy beach at the heart of Hersonisos. Located in the surrounding area are top quality clothes stores, gift and souvenir shops, water parks, a city train and many more attractions. It is just 24 km to Heraklion International Airport.

This air-conditioned beach hotel offers a total of 86 rooms. Facilities include a foyer with free wifi, a bar - Cafeteria, a TV room, a main restaurant, a ala cart restaurant next to the beach, gym, and Spa Center

The rooms each come with an en suite bathroom, a hairdryer, a direct dial telephone, satellite cable TV, music channel, mini fridge and free wifi. Moreover, a hire safe and a balcony or a terrace come as standard and individually adjustable air conditioning comes as standard (charges apply).

There is a swimming pool with a children's pool. There is a golf course and a range of water sports offerings to be found close to the hotel.

It is possible to book a half-board stay.

Facilities

  • Badminton*
  • Billiards
  • Beauty salon*
  • Spa treatments*
  • Massage
  • Sauna*
  • TV lounge
  • Sun loungers
  • Outdoor freshwater pool
  • Luggage room
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent1,769 reviews
Excellent
70%
Very Good
18%
Average
8%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
TripAdvisor Review
Average

We booked a Seaview room with a jacuzzi. The room was spacious and had everything you needed. Problem was the cleanliness was very poor. The balcony furniture was thick with dust and had never been cleaned. The glass panels surrounding the balcony were smeared all over. On lifting the covers to the sofas and chairs, it was packed with wrappers and rubbish from previous occupants. The jacuzzi needed a good clean as it was filthy. The mattress and covers were very heavily stained, and the quilt cover was too small for the quilt. The room was cleaned daily but not to a very good standard as the cleaner is rushed. The whole place needs to be cleaned with a bit more finesse and care, and it would be a nice room.

TripAdvisor Review
Holidays with friends

I had a great time with my friends in Palmera beach. The room was clean and comfortable and the service amazing. The breakfast was rich with plenty of options. I will definitely come back to hersonisos. I recommend the hotel to everyone

TripAdvisor Review
Not the best

We were disappointed by both the condition of the room and the facilities provided. The mirror in the bathroom was cracked in several places; when we stripped the beds prior before leaving the mattress was stained and unclean; the bathroom sink had such a strong sewage odour whenever the tap was used; the variety of food available was really limited, with not a lot of choice; the sun-bed area at the back of the hotel was consistently waterlogged and muddy so you couldn’t really even use it. The atmosphere was nice and the hotel is in a good location to do things but we found without constantly relying on taxis or hiring a car, there really wasn’t a lot to do. The staff were very friendly and nice but there were a couple of times where we felt like we were being a nuisance to them and they couldn’t wait to get us away from the desk, even when we asked about taxis and things. I wouldn’t say this is a 4* hotel.

We paid a lot of money for this holiday and it was meant to be our honeymoon, a holiday to remember forever and memories to last us a lifetime but unfortunately, we really didn’t get that at all.

TripAdvisor Review
All Inclusive Con

The positive thing for this hotel is it's close to the beach, however all inclusive does not allow you to have to pay for your drinks.

The food in the buffet was nice, there are two a la carte restaurants outside of the hotel but they are not included in the all inclusive, you do get 10% off if they remember to take your voucher.

All inclusive guests can only get drinks from the pool bar, which is tucked out the back. If you want to enjoy people watching or a game of pool you have to get drinks from there as you won't be served at the lobby bar.

We had a room with a jacuzzi on the balcony and freestanding bath in the bedroom, as lovely as these were it made the room quite compact. On the positive the shower is lovely and the apple & raspberry shampoo & conditioner left my hair very soft. There is no air conditioning in our room only a ceiling fan, which wasn't even centered in the room. The balcony we had was very overlooked, no privacy in your room if you didn't shut the curtain.

The spa was the best thing for me and my husband. Although we realised after booking the private access for half hour we didn't really need it as we had the jacuzzi in our room.

In our opinion the hotel could do with some upgrades and a bit of TLC, for instance there was a dirty scum line around the pool, the windows near the pool were filthy. The garden area must have had a water leak or something as some parts of the ground were puddled and muddy.

TripAdvisor Review
Fantastic

Dear Management and Wonderful Team of Palmera Beach Hotel & Spa,

My wife and I would like to express our heartfelt appreciation for the amazing experience we had during our stay at your hotel.

From the very first day, we were impressed by the kindness, professionalism, and warm attitude of all the staff members. Everyone was incredibly polite, friendly, and always ready to help with a smile, which made us feel truly welcome and comfortable.

We also greatly enjoyed the delicious food and the excellent variety offered at breakfast, lunch, and dinner. The quality of the restaurant service was outstanding, and the open-air bar created such a relaxing and enjoyable atmosphere.

The beautiful beach and the sea right next to the hotel made our vacation even more special. Spending time by the water and enjoying the peaceful surroundings was unforgettable. We also loved the pool area and all the different services and facilities the hotel provides.

We sincerely congratulate the management for creating such a wonderful, friendly, and well-organized environment. It is clear that great care and effort are put into every detail to make guests happy.

Thank you again for your hospitality and for making our holiday so memorable. We truly appreciated everything and would be very happy to return again in the future.

With warm regards, Siamak & Narges

Our Travel Specialists

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