Cooks Club Hersonissos Crete

We’ve just returned from a 5 night stay and overall had a really lovely time. Location: The hotel is located in the centre of Hersonissos, just cross over the road and you’re on the sea front, which made it really easy to get around. There’s loads of restaurants on the front and shops/bars on the street. Perfect little mini market right next to the hotel. The hotel: The hotel itself was really nice and modern. Our room was one of the Junior Suites. We overlooked a building site which was annoying but one of those things. We had a separate bedroom/living room / bathroom and it was really spacious. Beds really comfy and aircon was great. Only suggestions from me - we didn’t have a full length mirror what was really frustrating as couldn’t check the whole outfit etc. there was plenty of places it could go also. There is no hooks on the back of the bathroom door which would also be a benefit. One thing I would add, I felt like the room didn’t get properly cleaned any day we were there. There was an oily mark on the bedside table from where my body oil had been placed down, and I’d tried to wipe but you could still see the oil, and it was not cleaned once the whole stay. Similarly, I had smashed the top of a glass bottle accidentally and we cleared up as much of the glass ourselves as possible, obviously assuming the cleaners would sweep/mop the floor but that didn’t seem to happen there was still glass on the floor. Also, having a bedroom/living room separate, means that in the bedroom you don’t have a balcony just a window, which I think I’d have preferred the other way round. One of the light fixtures next to the bed was also hanging off the wall which we were cautious of. Sunbeds around the pool are so comfy. Best location is the sunbeds facing opposite the bar. We paid for late checkout €55 until 16:30 which was great. Food & drinks: Breakfast Buffet was fine. It wasn’t as large as other hotels I’ve been to. Sometimes the food was cold which was frustrating. I also didn’t like the mushrooms and tomatoes being in the same pot rather than separate but that’s just me being picky. The omelette station was lovely, but some cheese as an option was make it 10/10. The drinks at the pool bar were lovely especially the strawberry daiquiri. Also the menu for lunch the food was amazing. Best club sandwich I’ve ever had. Didn’t stay for dinner as there is so many options nearby. Staff & service: The staff were all helpful. Bringing drinks and food to the sunloungers felt luxury. When checking in you are provided with an iPad to fill out your details. I feel like this could be provided before you check in maybe 2 days before to speed the process up - other hotels do this. I used the scan passport feature to input the details, and when complete returned it to the lady at the desk. She didn’t believe I had completed it and nearly refused to take it back. I had to tell her 3/4 times I had completed all the information before she believed me. Which was strange because I’d completed everything using the feature on the iPad. But nevertheless the check in process was smooth. You get towel cards you can exchange for fresh towels everyday. Facilities: Pool was cold but we did come in September. Like I said the sunbeds were so comfy. You can’t reserve sunbeds as they will remove towels but people do secure the best ones from 7:30-8am and just sit on them reading etc until it’s acceptable to leave the sunbeds to get breakfast.

If you want restaurant recommendations: El Puerto - Mexican King Scorpio - best steak I’ve had, we went on a Saturday for Mamma Mia night and was fantastic. Med Cafe - gorgeous views and unbelievable lamb gyros. Dellys - great for a lunch, wrapped gyros 2 cokes for €20 Areya - we got a taxi to areya in Analipsi (10mins) they have a traditional Greek night on a Monday (plate smashing etc) which was fantastic definitely recommend.

I had to cancel due to unforeseen circumstances and was so impressed by Stella - she was so so helpful, caring, understanding and helped me throughout my booking. Although I am very sad I couldn’t come here this time, I will be booking my next visit due to Stella’s helpfulness - she is a real asset to the hotel - thank you so much and look forwarding to seeing you next summer!