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  • Greece Holidays
  • Agia Pelagia
  • Blue Bay Resort Hotel

Blue Bay Resort Hotel

TripAdvisor Review
Greece, Europe
Agia Pelagia

‘Blue Bay Resort Hotel' is located on the northern side of Crete, above Mononaftis Bay, 22km from the capital city of Heraklion, in the quiet village of Agia Pelagia. Thanks to its privileged slope position, it offers breathtaking views of the Cretan Sea. For a vacation in an environment full of natural beauty, ‘Blue Bay Resort Hotel' has a wide selection of room types, offers excellent service as well as a range of leisure activities. ‘Blue Bay Resort Hotel' is an ideal choice for relaxing and enjoyable holidays. It is also a central point for excursions throughout the island of Crete. Kind remark: The resort's slope location with steps and stairs is not suitable for guests with mobility issues and limited suitable for baby carriages.

Hotel Information

Relax at the full-service spa, where you can enjoy massages, body treatments and facials. You can take advantage of recreational amenities such as a water slide, an outdoor tennis court and a sauna. This hotel also features complimentary wireless Internet access, concierge services and wedding services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Facilities

  • Tennis
  • Billiards*
  • Spa treatments*
  • Massage*
  • Steam bath*
  • Sauna*
  • Sun loungers
  • Children’s swimming area
  • Poolside snack bar
  • Luggage room
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.0 Very Good2,312 reviews
Trip Advisor
Excellent
50%
Very Good
27%
Average
14%
Poor
5%
Terrible
4%
Location
Cleanliness
Service
Value
TripAdvisor Review
Blue bay resort

My husband and I love to travel so we have experienced some good and not so good hotels. The views at this hotel are breathtaking.. that for me where the positives end. Upon arrival which was 4 o’clock in the morning we were told by reception we had to wait in the lobby as there were no rooms available for me and 2 other families that also checked in. We didn’t get our rooms until 11 am. Apparently this was an error on love holidays as they didn’t inform us at the time of booking the holiday. We found some of the staff here extremely rude. One particular evening I was waiting at the bar, another guest took several drinks and I ordered 3 they told me it was a maximum of 2 per guest! The food is average but always found something to eat. The drinks ok for all inclusive. No coffee or tea making facilities in the rooms. No beach towels provided unless you pay 2 euro at the mini spa. I would definitely come back to the area as like I said the views are beautiful. We are looking at another hotel opposite when we return.

Review by fudge37 Wolverhampton, United Kingdom
TripAdvisor Review
My family and I spent the second week of October at this hotel. It’s a really great hotel with excellent food, clean roo

My family and I spent the second week of October at this hotel. It’s a really great hotel with excellent food, clean rooms, and very friendly staff. I recommend it....

TripAdvisor Review
Perfect – the one word that sums up our stay

We have travelled all around the world, but if I had to sum up our two weeks at the Blue Bay Hotel in one word, it would simply be: perfect.

From the moment we arrived, we felt looked after. Our flight was delayed and we got in late, yet we were welcomed outside the moment our taxi pulled up and handed a packed tea so we wouldn't go hungry. It's those little things that set this hotel apart, and they kept happening throughout our stay.

What stands out most is the warmth of the team. There is a real sense of family and teamwork here, and nothing is ever too much trouble. I like my coffee in my room first thing in the morning, so I asked for a kettle and cups and they were there without fuss. Extra blankets and pillows were never a problem either. Every member of the restaurant staff greeted us with a hello and a smile, and you could tell they were genuinely happy in their work. The level of respect, professionalism and etiquette feels like they have been doing this for a very long time. The hotel was spotlessly clean throughout, from our room to the restaurants, pool areas and every corner in between, and the housekeeping team clearly take real pride in their work.

For an all-inclusive, the food was excellent: always plentiful, varied and fresh, with something for every taste.

The views are out of this world. We are normally avid explorers, but for this holiday I honestly didn't want to leave. The hotel has everything you need, yet the chance to venture further afield is right on your doorstep if you want it.

Even on our final day, when we checked out at 11am but weren't leaving until 9pm, we were still welcomed to use all the facilities and restaurants. That generosity says everything about this place.

Thank you to the whole Blue Bay team for an unforgettable two weeks. We will be back.

⭐⭐⭐⭐⭐

Review by Fiona D United Kingdom
TripAdvisor Review
Blue Bay

I enjoyed my 10 day stay here. The hotel is very clean and has a lovely view. There are plenty of sun beds available throughout the day - but I did go in October, so a quieter period!

In terms of entertainment, I think this hotel has some of the best all inclusive entertainment I have seen! I really enjoyed it all!

There is a free shuttle ran by the hotel down to the local beach, €10 for 2 sunbeds and lovely cafes/bars by the beach. There is a bus stop to Heraklion directly outside the hotel entrance.

There is a lovely restaurant a 5-10 minute walk from the hotel as well - Yamas.

The staff in the hotel are all very friendly and approachable. The room we had was a bit small, nowhere to store our suitcase. But the room is only to sleep in at the end of the day!

The all inclusive drink choices aren’t the best - just Raki and Ouzo cocktails. The beer is nice and enjoyed the wine spritzers! Also they have Pepsi max, which is a winner for me!

The food is nice although the breakfast is the same every day and I feel like there could be more variety in the dinner options as well, got a bit bored of the food towards the end of the holiday.

Overall I really enjoyed my stay and would recommend to someone. I wouldn’t visit again but only because I like to travel to new places! 🇬🇷

TripAdvisor Review
Boring nothing to do apart from swim

If you want a relaxing holiday just around the pool this is the place to be . If you want things to do foget it everything is up and down hills and steps so not ideal if you struggle woth mobility. The beaches are a walk away down very very steep hills and steps and its full of boulders and stones the beach is tiny very few shops and very expensive. When it rains ya stuck in ya room as theres nothing to do in the hotel other than the spa or gym. The foods repative but plentyful. Make sure you check your room type as theres thw main hotel and an annexe which is stuck on top of a hill and outdated. The rooms that are basic rooms have no tea and coffee facilities but if u ask they will bring you one but you have to pay for suplies. The drinks menu is wine wine wine raki and ouzo. If you want a decebt coctail or spirit you have to pay for this. The ala carte again you have to pay for this. Ive never known a hotel resort like it the staff are lovely very friendly. And the hotel and grounds are clean . The swimming pools are all freezing you come out blue . Defo not a 4 star more a 3 star at the most.

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