Nestor Hotel

We stayed at Nestor Hotel in Ayia Napa in July 2026. Our experience was mixed and began in a very disappointing way. At check-in, we were given a room outside the main hotel building with no elevator access. Reaching it required leaving the hotel and carrying three heavy suitcases down and up several flights of stairs, without any assistance from the staff. Some members of our group have physical difficulties, so the room was unsuitable. Although we had booked in advance, we were told that all rooms in our reserved category were occupied. We had to stay there for the first night and move only the following day. The third bed was also an uncomfortable folding metal bed, which did not meet our expectations of a four-star hotel. Around two weeks before arrival, I informed the hotel that some of us are vegan. I was told that no advance arrangements were necessary and that we only needed to notify reception. However, the restaurant was not prepared for us on the first morning. Stella was extremely kind and did everything she could to help, but another manager was rude and made us feel as though we were asking for too much, even though breakfast was included in our booking. Later, the restaurant manager asked us for a list of vegan food options, and the situation improved. Regarding the breakfast selection, we felt there was a lack of variety in vegetables and salads, which was disappointing, especially as these are basic food items. We also reported a problem with the sink. Daniel from maintenance fixed it quickly, but after asking where we were from, he made an offensive and racist remark that made us feel extremely uncomfortable. On the positive side, the hotel has a large and beautiful swimming pool, an excellent view, and an overall peaceful and relaxing atmosphere. There were also performances and entertainment every evening, which created an enjoyable atmosphere. Our stay improved after we were moved to a more suitable room and received additional vegan options. Overall, the hotel is pleasant and has many good qualities, but improvements are needed in internal communication, room allocation, accessibility and respectful treatment of all guests.

This was our 3rd visit to Nestor and you worry sometimes that things will deteriorate. No need to worry! Lets start with the rooms, cleaned daily to an excellent standard and plenty spacious for the two of us with decent enough amenities. The food excellent, we went for 10 nights and can safely say other than the omelettes for breakfast (because they were so good!) never ate the same thing twice! The staff are first class, from Kristine around the pool, to the bar staff to the waiting staff in the restaurant they all cant do enough to help and make it a good experience. To the point where after 3 visits now they feel like friends. The entertainment team of Billy and Ellie dont force you to join in activities but also make sure you dont miss out! Location wise its well placed, the sea front is 5 mins walk, the busy nightlife is 10 mins walk if you want it but it remains quiet enough at night that you can sleep no issues! All in all it was so good trip number 4 is booked for next year.