- Jamaica Holidays
- Montego Bay
- Riu Montego Bay
1/67
View 67 Photos
Riu Montego Bay
Jamaica, Caribbean
Montego Bay
Riu Montego Bay - Adults Only is a Newly Renovated Oceanfront Resort beautifully nestled in a paradisiac white sandy beach with private access in Maho Bay.
This 24h All Inclusive Resort is ideal for friends and couples that want to relax in the tranquility of the beach, or that want to enjoy a fun-filled vacation in our brand new Splash Waterpark, Free Access guaranteed! Public Transport links and shopping sites are located in the surrounding area.
Hotel Information
Relax at the full-service spa, where you can enjoy massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub and a complimentary water park. Additional features at this Art Deco property include complimentary wireless Internet access, concierge services and gift shops/newsstands.
Facilities
- Concierge
- Luggage room
- Dining area
- Private beach area
- Garden
- Wi-fi*
- Multilingual staff
- Poolside snack bar
- Sun loungers
- Children playground*
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good10,775 reviews
Excellent
39%
Very Good
30%
Average
17%
Poor
7%
Terrible
6%
Location
Cleanliness
Service
Value
Pretty good, could have been better
I stayed at the RIU Montego Bay from August 13 – August 17, 2026. PROS: The lobby area is beautiful. The front desk staff members were professional, helpful and friendly. They did a great job helping all the guests check-in. The buffet food consistently looked and tasted great. The staff at the bars were also friendly. They were willing and able to serve customers their drinks. The staff responsible for cleaning and maintaining the grounds were also up to the task, they did an exceptional job. The entertainment was great. Anyone could tell the hosts/performers/dancers put a lot of effort into their performances. Their interactions with the guests were also welcoming and entertaining. I was also relieved that no person working at this resort asked/begged me for money. CONS: I was assigned a room that was only accessible by stairs. Considering the amount of money I paid to stay at this 4 star hotel, that is unacceptable. The front desk promptly reassigned me to a room near an elevator but it looked like a service elevator. The elevator’s sloppy appearance was not suitable for guests at a resort. The housekeeping staff did a great job overall but I did notice a hair on my assigned bed prior to my room transfer. Housekeeping also neglected to clean my room one day because I had a DoNotDisturb door tag on my door. Did they realize I removed the door tag when I left the room early that afternoon ? I was disappointed in the staff that waited on guests at their table in the dining hall. The area was buffet style. All they needed to do was serve customers refreshments. The sodas were always flat. The service the waiters provided was slow. On two occasions, the staff made rude, fat-shaming comments to me that I did not appreciate. A female server asked me if I wanted a diet soda. A young male server made a comment about the amount of food on my plate. I informed a supervisor and he apologized. The rude male server never apologized to me.
Montego Bay review
The hotel and entertainment staff were really nice and friendly, but it should be an 18 to 30s hotel, as the behaviour around the pool by the young Americans is not for older people. The food is good. Our air conditioning went off 3 times, although the engineer did come to fix it, it went off again. The reception staff weren't very helpful and there was nobody at the customer service desk. I am a born Jamaican and love my country, but I would have to stay in the Palace next time.
Montego Bay you have been amazing
Riu Montego Bay ! What can I say absolutely amazing hotel and staff from jamarie our special waiter to dimario the best entertainment guy ever. Lovely food drinks but most of all the amazing vibe and the boat men on the beach made the holiday!! We will be back next year 🙏🥰
Review by Sarah F Walsall, United Kingdom
⭐⭐⭐⭐⭐ Amazing Birthday Experience at RIU Negril! 🇯🇲🎉
From the moment we arrived at RIU Negril, we felt welcomed! We were greeted with a welcome drink, and the check-in process was smooth and easy. The staff throughout the resort were extremely friendly, welcoming, and always willing to help.
Our room was very nice, and we had a swim-up room, which I absolutely loved! Housekeeping came every day, and I have to give a BIG shoutout to both the housekeeping and grounds crew. 👏🏽 This resort was kept SPOTLESS! They worked constantly to keep everything looking beautiful. Our swim-up pool was cleaned at least three times a day, which really impressed me. You could definitely see the amount of work the staff puts into maintaining the property.
The food was good, with a wide variety of options, so there was always something to choose from. There was also a great selection of drinks throughout the resort. 🍹
I also have to recognize the waiters and waitresses because their service was exceptional! Even with so many other guests in the restaurants, they always made sure we were taken care of. They were so attentive that they made you feel like you were the only guests in the restaurant. They never missed a beat! Whether you needed another drink, something cleared from the table, or anything else, they were right there. That level of service definitely stood out and made our dining experience even better. 👏🏽❤️
Another thing I really appreciated was that although RIU Negril is a family-friendly resort, there was also an adults-only area where you could sit by the pool, relax, and enjoy some peace and quiet away from the noise when you wanted to. It was nice having the best of both worlds — you could enjoy all the activities and energy of the resort and then escape to a quieter area when you were ready to unwind.
There are also plenty of amenities right on the property, including a spa, gym, shops, and gift shop, so you really don't have to leave the resort unless you want to. There was always something available to do or somewhere to relax.
And speaking of entertainment, that was definitely one of the highlights of our stay! I have to give a GIGANTIC shoutout to Pineapple, Cin Cin, and the entire entertainment team! 👏🏽🔥 They were AMAZING! They were energetic, fun, engaging, and really interacted with the guests instead of just putting on a show.
All of the parties were great, but the BEACH PARTY was my absolute favorite! 🏖️🔥🔥 The entertainment team DID THEIR THING! The energy, music, dancing, and atmosphere were everything. They knew how to get everyone involved and keep the party going.
I celebrated my birthday while staying at RIU Negril, and I truly had a BLAST! 🎂🥳🇯🇲 The staff and entertainment team helped make my birthday trip one I will always remember.
For everything that is included — the accommodations, food, drinks, entertainment, activities, amenities, service, and beautiful resort — I also think RIU Negril offers GREAT VALUE FOR YOUR MONEY! You get so much included in your stay, and we definitely felt like we got our money's worth.
Overall, we had an amazing experience: great staff, excellent service, a spotless resort, good food and drinks, a beautiful swim-up room, plenty of amenities, areas for both families and adults to enjoy, and an entertainment team that knows how to have a GOOD TIME!
Thank you, RIU Negril, for making my birthday vacation unforgettable! ❤️🇯🇲🎉 I would absolutely stay here again and recommend this resort to anyone looking for a fun, relaxing, welcoming, and memorable Jamaica vacation. 10/10 experience!
Cars are a major problem
Can you please get rid of the cats. Could the hotel staff please quit feeding the cat.
