- Morocco Holidays
- Marrakech
- Palm Plaza Hotel and Spa
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Palm Plaza Hotel and Spa
Morocco, Africa
Marrakech
The hotel is located in the new tourist area of Marrakech, opposite the sumptuous gardens of Agdal and the snowy summits of the High Atlas mountain range, close to the Djemaa el Fna square, the medina and the railway station. Menara - Marrakech Airport is only 5 km away. It is a luxurious place of peace and guarantees well-being and absolute relaxation in a marvellous setting. Guests may take a refreshing dip in the wonderful swimming pool or take advantage of the multiple SPA services offered. The air-conditioned hotel features spacious guest rooms and provides all facilities and services needed for a peaceful and comfortable stay. Guests will lack nothing in the well-appointed rooms, which are air-conditioned and feature a balcony or terrace as standard.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
3.5 Very Good1,068 reviews
Excellent
38%
Very Good
24%
Average
17%
Poor
10%
Terrible
12%
Location
Cleanliness
Service
Value
Lovely Hotel in Marrakesh
Lovely lobby with friendly, helpful staff. Beautiful clean rooms. Good, safe location with a shopping mall within walking distance. Very nice restaurant. Stunning pool.
Review by kdhl100 Toronto, Canada
Excellent service
We had a great stay at Palm Plaza Hôtel & Spa. The overall service was very good, and I would especially like to thank an employee, Ghariba, who was helpful and professional.
She made my experience even better with her kindness and professionalism.
I highly recommend this hotel and truly appreciate the staff’s efforts.
Average hotel - definitely not a 5 star experience
The hotel is ok - but it isn’t 5 star more like 3.5 so set expectations accordingly. Our stay was generally good but we did experience some issues we had during our stay that demonstrated why it isn’t 5 stars
Tired looking rooms - dated and in need for refurbishment Staff attention - my hotel room door lock was faulty and despite 3 calls to the reception it was never fixed causing great inconvenience to us No fresh towels in the gym on two occasions Loud live music EVERY NIGHT until midnight - not all guests want to hear that WiFi was quite poor always dropping out Unhygienic approach - a guest grabbed handful of nuts from the buffet I explained this to the English speaking staff but she wasn’t too interested
On the plus side the hotel common areas are attractive and clean and the gardens are very well kept.
it is well located only 10 minutes to the medina and plenty of Ubers to get you there and back. If you want to be in the heart of the manic pace of Marrakech (we didn’t so it was perfect) then this isn’t the hotel for you.
Great hotel with lovely pool & garden area.
Stayed here at the start & end of our Tour of Morocco.
This was the best hotel of our Tour. The cleanliness was good & the hotel staff were very obliging. We stayed in a room, with a balcony, on the second floor, overlooking the pool area. There is a pool bar, but unfortunately we didn't have time to use it. There is also a good indoor bar by the reception, which is a fair size & had a live singer in the evenings. The food in the restaurant was great & such a good choice. The plates etc were quickly cleared. It is near the airport, so you do hear the occasional aircraft but it's not incessant. Comfortable beds. Free safe in the wardrobe. No ironing board or iron. Large bottle of free water in the room daily.
The only negative is the bathroom. It's quite dated. The shower is one over the bath & the bath is so deep. I'm 5ft 3" & struggled to get in & out easily. Wouldn't be great for someone with mobility issues.
Review by BevElizabeth United Kingdom
Room for improvement 😐
Location: close to RAK airport (noise), 4 km from place Jemaa el-fna. Nothing interesting to see/do closeby, small shopping mall "almazar" with a huge supermarket "carrefour" to recommend (spices, souvenirs ...)
Doorman, front desk: welcome ok
Room: good size, large bottle of water each day, tea bags etc Bathrobes&slippers provided 🙂
Housekeeping: ok
Wifi: 🥴😱 didn't work at all in our room, complained at front desk, however to no avail. In the lobby, restaurant...wifi works fine.
Food: breakfast is ok (special mention for the fresh orange juice), buffet dinner in the evening is nothing to write home about: mostly only lukewarm dried out 😵💫 food of low/cheap quality... (for example "foie de boeuf/beef" an not "foie de veau/veal")
Service in the restaurant was very friendly and fast 👏
Guests in the hotel are mostly part of tour groups from all over the world.
Review by soinic Lux.
