Swissotel Sharm El Sheikh Collection

Our third visit and it only improves on each stay. We arrived early, yet huge smiles and a lovely reception. We had been allocated our favourite room (adults side) and felt back at home straightaway. This time we immediately saw new additions to the hotel facilities. Our only minor concern last time (may) was the buffet. Well now they have added 2 new seating areas, air conditioned and 1 non smoking. Making it more pleasant. The quality of buffet had also improved. Ibrahim in the main restaurant you are ace and thank you for making sure we always had a table etc. Also at the adult side they introduced a menu to order from after 11pm which was certainly fabulous for a ‘drunken burger’. Our favourite evening was when we had an invite to the soft opening of a new à la carte the Moroccan (Casablanca). The food, ambience & thought that went into this was huge. A massive thank you to the saxophone Weverton player - you made my night. Also we noticed more parties and things happening during the day. Another fabulous afternoon was the St Tropaz party. Again the atmosphere and hospitality was amazing. The animation team - Belal, Amari & Oleg are top tier and again welcoming and always checked in with us. DJ Wessan & DJ Assel certainly got the party started in the sky lounge. Our room was beautiful and kept in immaculate condition by Hossam. Tipsy scoops is brilliant for an ice cream cocktail served & crafted by the beautiful Asmaa. All the staff at the adult side restaurant thank you for looking after us -especially the managers Mahmoud & Mohamed who always made sure we were ok. Aya, Nada & Monica - as always thank you for everything pre and during our stay. You really are the best guest relations team and we really appreciate you. Ziad in the entertainment bar, you recognised us and made our nights with your amazing service. The à la cartes were lovely, the lady called Sarah who checked you in and fully helped when busy was so great and friendly. The Indian was brilliant and very tasty - we already can’t wait to come back. The beach food court- beach bar guys you were all fabulous and made us feel so special. Security guys, golf cart drivers, gardeners & cleaners - you guys are amazing and do a brilliant job. I’ve probably missed loads of people out but honestly team Swiss you do a fantastic job and we already missing you & on countdown to our next visit. Love the Henshall duo ❤️❤️

Currently in our second week at Swissotel and having an excellent holiday. Our room, 2904, overlooks the quiet pool, where we sit everyday. I would like to compliment a couple of staff in particular. Firstly Ahmed, the lifeguard at the quiet pool. He is so much more than a lifeguard, he is polite and nothing is too much trouble, customer service at its best each and every day that we’ve been here. Thank you Ahmed for making our holiday so enjoyable. I would like to also like to compliment Mariam, from customer services. She is a delightful young lady and has been of great assistance during our stay to date. She has regularly kept in touch to ensure our holiday and experience of the hotel is as expected. Thank you Mariam for making our holiday so enjoyable.

Nana is, without a doubt, the best massage therapist at Purovel Spa! A true professional with exceptional skills, great attention to detail, and genuine care for her guests. An outstanding relaxation experience that I highly recommend!