KaiSol Romance Resort

My 15th visit to kasol and it's like stepping in to home The staff don't disappoint with endless smiles and top service even the room cleaners The pool areas are spotless with a lifeguard and drinks service thanks to crocodile and rafat and abdo and amr on the roof pool The restaurant staff jimmy hashim amr sheriff and the rest of the crew always there giving the guest there full attention Front of house ibarahm always visible to assist Last the doctor and nurse at the clinic thank you for making me better after not being well for a few days hence nothing to do with the hotel it's me being diabetic Mr sukery the hotel manager thank you to you too your staff are amazing and Mr socks See you next September

Absolutely loved this Hotel.

Food was delicious. You have the main dining hall that has something for everyone, but you also have restaurants outside of the Hotel which are part of the all inclusive. We ate at the Asian, Lebanese and Italian and it was delicious.

Impeccably clean throughout the Hotel. All of the staff worked tirelessly to accommodate all of Our needs, shoutout in particular to Anas who kept Our drinks topped up at all times, and gave us some delicious concoctions.

The beach was heaven. If you look to the left, down the beach, you’ll see a collapsed wooden jetty that has 2 huge schools of barracuda. Snorkelling down there is well worth it.

We will definitely be returning to KaiSol. The area, Sal Hasheesh is gorgeous. We’ve stayed in many Hotels in Egypt and this was one of Our favourites!! 5 star service, 5 star location! Highly recommend 😊

I stayed at KaiSol Romance Resort for 7 days as a solo traveller, and overall, I have to say that the hotel itself was excellent. It was exceptionally clean, the reception staff were courteous, and the concierge who took my bags to my room on arrival was friendly and welcoming. As a solo traveller, those little touches really do make a difference.

The food and restaurant staff deserve a special mention. There was an excellent choice at breakfast, including someone cooking fresh eggs and omelettes to order. Lunch and dinner also offered a great selection. I would particularly like to thank the two lovely Asian lady servers at breakfast (I’m sorry I didn’t get your names) who remembered my favourite drink, hot chocolate, whenever they saw me sat down. Such a thoughtful gesture!

I was staying in Room 1121, and I have to give extra praise to HASSAN, my room attendant. When I became ill, he made sure that he always left water for me. That kindness meant a great deal when I was feeling so poorly. Hassan, thank you for looking after me.

I would also like to recognise the security gentleman at the door between the pool and the restaurant. Every time he saw me approaching, he would open the door for me with a warm smile and greeting. These small acts of kindness really stood out and helped make my stay memorable.

Unfortunately, my holiday took a very unpleasant turn when I became seriously ill with what I believe was food poisoning on the third day. I was absolutely miserable and spent most of the remainder of my holiday in my room, on the balcony, wishing I could be back in my own home and bathroom!

On the fifth day, I called reception to explain that I was unwell and ordered room service. I received a sandwich and some cut fruit, which I was only able to eat the following day. I believe I was not charged for the service, and if that was the case, I genuinely appreciated the consideration. Thank goodness for WhatsApp and family checking in on me!

Sadly, being ill meant I missed out on my planned excursions to the pyramids and a Hammam massage, which was hugely disappointing.😭 I did, however, manage to get out on my last day (late checkout) for the MTS quad safari. Unfortunately, that experience was underwhelming. The ride felt very slow — I’ve driven faster on London motorways! The Bedouin village was laughable and so was the entertainment, although I cannot comment on the food as I was understandably reluctant to eat after my earlier experience. A big thank you to Mustapha, the tour guide, who took care of me when he heard I had been unwell. His concern was much appreciated.

The hotel’s Wi-Fi was another frustration. It was slow and intermittent, which could be annoying at times, particularly when spending so much time in the room. On the positive side, I was glad I had packed books, and the beautiful sea view from my balcony helped make those long days a little more bearable.

Before I became ill, I had the opportunity to see some of the facilities. The gym is small but adequate, and there are shops along the strip, as well as a small Bestway supermarket tucked away within walking distance (5 minute walk). Take the time to walk along the strip, as you will discover a pier at the end. The sea is absolutely stunning — such a beautiful blue and wonderfully clear, although I didn’t spot any fish.

My final thoughts

Despite my unfortunate experience with illness and the excursion that didn’t live up to expectations, I have nothing bad to say about the hotel itself. The cleanliness, food variety, courteous staff and, above all, the kindness shown by individual members of the team made a real impression on me.

HASSAN ❤️, the two Asian lady servers at breakfast, the welcoming security gentleman and Mustapha (MTS) — thank you. You helped make a difficult holiday a little easier, and I will remember your kindness.

I came away with mixed feelings about the overall holiday experience, but the hotel staff deserve recognition for the care and warmth they showed me as a solo traveller. I only wish I had been well enough to enjoy more of what the resort and the surrounding area had to offer.

One final piece of advice: pack a good book, make the most of that gorgeous sea view, and take time to explore the strip!

Thank you again, especially to Hassan, for your kindness and care. ❤️