- Egypt Holidays
- El Gouna
- Sultan Bey Resort
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Sultan Bey Resort
Egypt, Africa
El Gouna
El Gouna is the first tourist development reached when heading to Hurghada from the north. Built along 10 kilometers of beachfront and spreading across a myriad of islands interlinked by beautiful lagoons the resorts unique architectural styles offer six luxury hotels- a golf course- shopping places. Activities are centered round the immaculate downtown village and the marina harbor town. Countless opportunities for fun- wellness- fitness and chilling out are scattered throughout the resort. Sultan Bey is a labyrinth of alleyways courtyards and domes spreading from the shores of the turquoise lagoons to the heart of Downtown Kafr El Gouna. This 4 star hotel prides itself on providing its guests with services of the highest standard in intimate surroundings. Beautifully decorated rooms enjoy balconies or terraces with views of the lagoon or central courtyard.
El Gouna is an integrated town along the Red Sea coast with sandy beaches- man made lagoons and islands. Boasting a superb infrastructure and excellent services. It is Egypt most environmental friendly location and Sultan Bey Resort has received the Green Star certificate for its environment policy. El Gouna offers all activities for your holiday . windsurfing-kitesurfing- diving- snorkeling- USPGA Golf Course- international spa. But you can also relax at the beach where the sun shides all year round.
Facilities
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Luggage room
- Concierge
- Garden
- Wi-fi*
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent3,089 reviews
Excellent
72%
Very Good
22%
Average
4%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Perfect stay
Great atmosphere, lovely staff, lots of sunbeds at the swimming pool and lagoon. Good food!
Outstanding staff cannot hide the hotel's shortcomings
First of all, it is worth noting that many reviews are actively encouraged during guests' stays, and some holidaymakers, due to the friendly relationships they develop with certain staff members, tend to give a 5/5 rating that, according to many guests we spoke with on site, is not fully deserved.
I will try here to provide an objective review based both on my own observations and on feedback gathered from other guests during our stay.
As mentioned in other reviews, the staff are exceptional. Their professionalism, dedication, and kindness are truly remarkable. The hotel's location is also excellent, situated on the edge of the lagoon and in the heart of Downtown. The property is very well maintained and spotlessly clean.
However, there are several areas that, in the opinion of many guests, require significant improvement.
First, the rooms and bathrooms. We have been hearing about renovations for the past four years. Apart from routine maintenance work, we have seen no meaningful changes. At the same time, room rates have increased by 40% to 50%, depending on the season.
The food and beverages are another disappointment. The overall quality is average at best, there is a lack of variety, grilled meats are often over-seasoned, and too many dishes are served with heavy sauces.
We have also noticed a major change compared with previous stays: more and more drinks and even food items are now offered at an additional charge. Frankly, charging €30 for a hamburger seems excessive and disconnected from reality. The local alcoholic beverages are also of very poor quality.
Finally, during school holidays, the facilities are simply too small to accommodate the number of families with children staying at the resort. The swimming pool, beach area, and recreational spaces are all undersized and quickly become overcrowded.
In conclusion, despite the outstanding staff and excellent location, the overall value for money is, in our opinion, around 7/10.
Review by Christine M Grez-Doiceau, Belgium
Great place for relaxing and lovely views
Animation sets the bar at this place ! Especially Budda as he is amazing at magic tricks. The staff are lovely, the views are amazing, peace and relaxation and no sunbed wars!
Very good hotel
Amazing hospitality and great food
Charming hotel.
A charming, small hotel. The food was good and the property was very clean. A beautyful place. It was nice!
